Jura Service

As the official Jura Hospitality Centre in Western Canada, coffee machine service and repair is a key component of our business model. We at Quality Coffee Systems are proud to represent one of the most innovative, advanced and trusted brands in the world of espresso machines. Our commitment to easy and stress-free servicing is based on Jura’s values and exceptional industry standards.

One of the best ways to ensure the longevity of your Jura machine is to treat it the same way you would a high-performance, luxury vehicle – with the upkeep and maintenance it deserves. If you’re a coffee/hospitality-centred business – or just a true lover of coffee – there’s a good chance you’ve invested in a high-quality espresso machine like Jura. You’ll get an incredible return on your investment by regarding your manual as your beloved bean-based bible and following the Jura service recommendations.

Some of the servicing features included in the Jura promise:

• Entry computer diagnostic
• Identification of the failure
• Exchange of defect components
• Decalcifying, cleaning, and testing of all functions
• Exit diagnostic
• Final cleaning

Service & Response Time

In a hurry to have your coffee machine in tip-top shape and ready to brew? Jura offers same-day service and repair if certain conditions can be met. It’s nearly impossible to quantify the value of an option as convenient as this.

All servicing personnel are highly trained and qualified experts, specializing in the repair and maintenance of Jura coffee machines.

Warranty

We can’t discuss the virtues of the Jura coffee system without mentioning its gold standard warranty.

All new Jura coffee machines purchased in Canada are covered as follows:

• Home: All new JURA Home automatic coffee machines for 2 years or up to 6,000 coffee preparations, whichever comes first.

• Professional: All new JURA Professional automatic coffee machines for 1 year (Professional series models WE8, X8, GIGA W3, GIGA X7, GIGA X8c, XJ9, XS90 OTC).

This warranty covers all defects in materials or workmanship (parts and labor).

Why Is Jura Service Better?

All Jura coffee machines come with self-cleaning and easy upkeep features, however that little bit of extra love goes a long way in making it last.

All Jura’s coffee machines have been independently tested and certified as extremely hygienic by the international organization, TÜV Rheinland. This stringent process follows a protocol that guarantees the best product from a cleanliness standpoint. And let’s face it, these types of safety measures have never been more important than they are today.

In addition, Jura’s CLARIS filters remove the added step of manual descaling and mineral deposit removal – yet another resounding advantage offered by this progressive company. The CLARIS filter provides optimum water quality – hence, the perfect cup of coffee.

When considering the cost of a high-caliber coffee machine, you should be able to count on a first-rate service and repair plan to back up your purchase. That is Jura.