Archives
What is the warranty for commercial Units?
There is a one year warranty for commercial espresso machines.
What is the warranty for service?
There is a 30 day recall policy for repeat issues related to the same problem and cause. Replacement parts have a one year warranty.
Is installation and delivery included?
In general, we like to include the install and delivery unless specified differently in a quote we provided.
Do you deliver across Canada?
Yes , we deliver and install espresso machines from Coast to Coast to Coast.
Can you provide service across Canada?
Yes, we provide service wherever espresso machines are being placed within Canada and upon request in the USA.
Do you offer barista courses?
We do not currently offer barista training in a school setting but will custom tailor training for each customer individually as required.
How long do I have to wait to get service?
It is our goal to respond to calls the same day for issues that are causing machines do be done . Non urgent issues should be addressed with 48 hours.
Do you sell internationally?
We cannot sell machines internationally if the after sales support is not guaranteed. The majority of our suppliers have an official representative in each county. Please reach out to us for referrals.
Testimonials
It was great to have you onsite and oversee the café start-up, provide training and share recommendations to improve the offering. The juice offering is...
Read MoreAir Canada Cafe – Zumex Orange Juice
Lynn Haroon, Product Manager
Dear Roger, This is just a short note to let you know of my experience with your company. I have a jura coffee maker and...
Read MoreMichael Moscovich
JURA & QCS Customer
Hello Roger, I just wanted to send you a short note about my initial experiences with the Cremina... A very sublime experience. I think it...
Read MoreCremina Customer Unboxing & Review
Clayton, Olympia Customer
I love our Monte Carlo espresso machines! From the great Barista friendly design, the stable power and pressure that it delivers to extract the perfect...
Read MoreGood Earth Coffehouse
Cristy Laing, Director of Operations
We are extremely happy with the performance of the WMF1500S Espresso machine! The ease of automation, cleaning, lack of maintenance and durability is far superior...
Read MoreEarls Whistler
Kevin Wallace, GM and Partner
I had to service my JURA for the first time after more than 4 years. The staff told me about the flat fee and that...
Read MorePeter S.
JURA customer
Thanks so much for your help with this Schaerer Espresso machine. I really am privileged to have such awesome peeps in my corner! Thanks again...
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