Established in 1998, Quality Coffee Systems specializes in high-quality coffee and juicing solutions for both, residential and commercial use. We deal in Swiss, French, and German brands that promise advanced features, minimal downtime, and maximum durability.
Our portfolio includes:
We are the official service centre for Swiss-made Jura espresso machines (residential and professional) for the entire Western Canada region.
Additionally, we are the authorized representatives and service partners for top brands, such as Schaerer, WMF, Conti, Zumex, Bunn, and Macap.
Founded as a father-son partnership, Quality Coffee Systems was one of the earliest dealers of Swiss-made automatic espresso machine in North America. During our early days, it was difficult to find customers for the Swiss or German machinery, which was considerably more expensive that their traditional Italian counterparts. Despite the initial resistance, we managed a major breakthrough within just 12 months of inception.
We pride ourselves to have a strong team of service technicians. After Sales Support has always been the backbone of our company. In addition to servicing the brands we represent, we also perform equipment service for several other companies such as Starbucks, Illy, Bunn and Lavazza.
Our mission: Building long term relationships with our customers
Our family-oriented culture is what drives our mission. For us, selling a coffee or juicing solution is simply the beginning of a long and strong collaboration with our clients.
Our value proposition: Quality equipment, paired with excellent after-sales support
We cannot and do not offer the cheapest products in the market. However, we provide highly localized support, and unparalleled customer service. Whether it is with mom-and-pop establishments, or large corporations, over the years, we have built several lasting relationships. Our clients count on us for their equipment servicing, repairs, replacements, as well as repeat purchases.
We work hard to earn your trust, and even harder to ensure your 100% satisfaction
When you partner with us, you can be sure of:
Ultimately, it is all about preparing consistently delicious coffee for yourself, your customers, and your loved ones. Hence, whether it is our commercial espresso machines, or home espresso machines, when you use them, you will know that “The proof is in the cup!”
To learn more about our wide range of products, call 1-877-461-4445 or visit our showroom in Burnaby, BC. Our experts look forward to assisting you withall your coffee or juicing solution requirements.
I love our Monte Carlo espresso machines! From the great Barista friendly design, the stable power and pressure that it delivers to extract the perfect shot even in super high volume production times, the ease of steaming micro-foamed milk and the reliability that with simple cleaning and maintenance we will not have any down-time. This machine also looks great on the front counter with the low profile design that allows our staff to engage with the customer as they craft their drink.
We are extremely happy with the performance of the WMF1500S Espresso machine!
The ease of automation, cleaning, lack of maintenance and durability is far superior to the Franke we had here before! I would highly recommend this model to other GM's in our company.
I had to service my JURA for the first time after more than 4 years.
The staff told me about the flat fee and that the unit will be ready within the next 2 days. 24 hours later the JURA was ready for pickup!
It is running great since. Perfect service, friendly staff and knowledgeable technicians.
It was great to have you onsite and oversee the café start-up, provide training and share recommendations to improve the offering.
The juice offering is clearly very successful and glad to see that our ideas came into a reality. We love both ZUMEX machines, the Essential & MultiFruit!
Thanks so much for your help with this Schaerer Espresso machine. I really am privileged to have such awesome peeps in my corner! Thanks again so much! Till Next Time!